Destined for Distinction’s Terms of Service
Effective Date: August 9, 2026
DO NOT USE THE PLATFORM OR PLATFORM SERVICES FOR MEDICAL EMERGENCIES. IF YOU HAVE A MEDICAL EMERGENCY, CALL 911 IMMEDIATELY OR ATTEND THE EMERGENCY ROOM OF THE NEAREST HOSPITAL OR HEALTH CENTRE.
IF YOU OR SOMEONE ELSE IS IN IMMEDIATE DANGER OR EXPERIENCING A MENTAL HEALTH CRISIS, CALL 911, CALL OR TEXT 988, OR GO TO THE NEAREST EMERGENCY DEPARTMENT. DO NOT RELY ON THE PLATFORM, A THERAPIST OR A COACH FOR EMERGENCY ASSISTANCE. DESTINED FOR DISTINCTION PROVIDES LINKS TO CANADIAN CRISIS AND EMERGENCY RESOURCES, WHICH USERS SHOULD ACCESS WHEN URGENT SUPPORT IS NEEDED.
ANY PAYMENT TO DESTINED FOR DISTINCTION FOR THE USE OF THE PLATFORM IS FOR ACCESS TO PSYCHOTHERAPY, COACHING OR OTHER SERVICES MADE AVAILABLE THROUGH THE PLATFORM. PSYCHOTHERAPY SERVICES ARE PROVIDED BY APPROPRIATELY QUALIFIED AND, WHERE REQUIRED, REGULATED PROFESSIONALS. COACHING IS A SEPARATE, NON-CLINICAL SERVICE AND IS NOT PSYCHOTHERAPY, MEDICAL CARE, DIAGNOSIS OR TREATMENT. PRACTITIONERS MAY PROVIDE THEIR SERVICES THROUGH INDEPENDENT CONTRACTOR ARRANGEMENTS. EACH PRACTITIONER REMAINS RESPONSIBLE FOR THE DIRECT SERVICES THEY PROVIDE WITHIN THEIR QUALIFICATIONS AND SCOPE, AND NOTHING IN THESE TERMS LIMITS ANY RESPONSIBILITY THAT DESTINED FOR DISTINCTION HAS UNDER APPLICABLE LAW.
The following Terms of Service (the “Terms of Service“) form an agreement between Destined for Distinction (“Destined for Distinction“) and you, and such Terms of Service will govern your use (the term ‘use’ will mean access or use, as applicable) of the Destined for Distinction online platform (the “App“) (collectively the “Platform“). The Platform provides you with access to psychotherapy services, coaching services and Information Tools (defined below) (collectively the “Platform Services“). Collectively, the Terms of Service together with the Privacy Policy (the “Privacy Policy“) govern the Agreement (the “Agreement“) between the parties.
The term “you” refers to the person or entity using the Platform or receiving any Platform Services. By accessing the website, using or subscribing to the Platform Services, or tendering a similar form of electronic acceptance, you agree with these Terms of Service. If you do not accept and agree to be bound by these Terms of Service, do not use the Platform.
Destined for Distinction reserves the right to amend any term of these Terms of Service at any time by giving 30 days’ notice. Any notices regarding modifications to these Terms of Service will be in a written form and provided to you: (i) by Destined for Distinction via email (in each case to the address that you provide); and/or (ii) via the Platform. For notices provided by email, the date on which such notice is transmitted will be deemed the date of receipt. You are not obliged to continue using the Platform Services after an amendment to these Terms of Service is made; however, in the event you choose to not accept the changes, you must immediately cease use of the Platform and the Platform Services and provide notice to Destined for Distinction that you are terminating your agreement to these Terms of Service. Cancellation fees may apply. Your continued use of the Platform Services following any amendment shall be deemed to be your acceptance of the amended Terms of Service, and waiver of any additional notice requirements.
Destined for Distinction reserves the right to change any information, material or content (the “Content“) contained on or provided through the Platform at any time, and from time to time, without notice. Content does not include your Personal Health Information (“PHI“) or your Personal Information (“PI“).
Use of Platform
Destined for Distinction grants you a personal, revocable, non-exclusive and non-transferable license to permit you to use the Platform, including downloading and installing the App on your personal mobile phone device for the purpose of accessing the Platform Services in accordance with these Terms of Service.
As a condition of your use of the Platform, you warrant that: (1) you are 18 years of age or older; (2) you possess the legal authority to create a binding legal obligation; (3) you will use the Platform in accordance with these Terms of Service; (4) all information supplied by you on the Platform is true, accurate, current and complete; and (5) if you are accessing or using the Platform on behalf of another person or a corporate entity, you represent and warrant that you have the authority to bind such person or entity to these Terms of Service.
Children Under 13
The Platform is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13 through the Platform. If you are under 13, do not create an Account or submit any personal information through the Platform. If you are a parent or legal guardian and believe that a child under 13 has provided personal information to us, please contact us at welcome@destinedfordistinction.com and we will take reasonable steps to delete the information and close any related Account.
The Platform is provided solely (the “Permitted Use“) to: (1) give you access to services offered through the Platform, including psychotherapy services provided by Therapists and coaching services provided by Coaches, as well as educational graphics, research sources, workshops, meetups and other incidental information on the Platform; (2) if applicable, facilitate payments to Destined for Distinction in respect of your use of the Platform or receipt of services through the Platform; and (3) provide feedback and otherwise communicate with Destined for Distinction in connection with any of the foregoing.
Additionally, you agree not to access or use the Service in an unlawful way or for an unlawful or illegitimate purpose or in any manner that contravenes these terms. You shall not post, use, store or transmit: (i) a message or information under a false name; (ii) information that is unlawful, libelous, defamatory, obscene, fraudulent, predatory of minors, harassing, threatening or hateful to any person; or (iii) information that infringes or violates any of the intellectual property rights of others or the privacy or publicity rights of others. You shall not attempt to disrupt the operation of the Service by any method, including through use of viruses, Trojan horses, worms, time bombs, denial of service attacks, flooding or spamming. You shall not use the Service in any manner that could damage, disable or impair the Service. You shall not attempt to gain unauthorized access to any user accounts or computer systems or networks through hacking, password mining, or any other means. You shall not use any robot, scraper or other means to access the Service for any purpose. Neither Destined for Distinction nor its affiliates are under any obligation to respond to messages posted on the Service. You are solely responsible for the information or material you post on the Service.
If Destined for Distinction deems that you have used the Platform in any manner contrary to the Permitted Use, or if you have violated any of these Terms of Service, Destined for Distinction retains the right to deny you further access to the Platform or the Platform Services it offers, at any time and in its sole discretion.
Site Content
Other than guidance provided directly to you by your Therapist or Coach within an established professional relationship, Content on the website, including educational graphics, research sources and other incidental information, is general information only. It is not psychotherapy, coaching, medical advice, diagnosis or treatment and is not personalised for you. Questions about diagnosis, medication or clinical treatment should be directed to an appropriately qualified regulated healthcare professional. Destined for Distinction does not endorse any specific test, medication, product, procedure or treatment unless expressly stated.
Platform Services
Psychotherapy and Coaching Services:
The Platform Services enable you to obtain access to professionals who may include Registered Psychotherapists, Registered Psychotherapists (Qualifying), Social Workers and other professionals who are lawfully permitted to provide the services described in their profiles (collectively, “Therapists“), as well as life, personal, spiritual or other Coaches (“Coaches“). Therapists and Coaches are collectively referred to as “Practitioners“. Access may include video or audio appointments, consultations and related professional and administrative support provided virtually.
Psychotherapy Services. Therapists who provide regulated services through the Platform must hold the registration, licence or other authorization required by the province or territory in which they practise. Their professional designation and role will be identified on their profile or in service documents. Psychotherapy Services are clinical services and are subject to the applicable professional, ethical, consent, privacy and record-keeping requirements.
Coaching Services. Coaching is a collaborative, goal-oriented service intended to support areas such as personal development, decision-making, accountability, life transitions and practical action. Coaching is separate from psychotherapy and is not a regulated healthcare service, medical advice, diagnosis or treatment. A Coach must not present Coaching Services as psychotherapy or provide a regulated service unless that individual is separately qualified and authorized to do so and the service is expressly identified as such. Coaching is not a substitute for care from an appropriately qualified healthcare or mental health professional.
Independent Contractor Practitioners. Practitioners may provide services through independent contractor arrangements with Destined for Distinction and, unless expressly stated otherwise, are not employees of Destined for Distinction. This describes the business relationship between Destined for Distinction and the Practitioner; it does not reduce the Practitioner’s responsibility to work within their qualifications, scope, ethical obligations and applicable legal or regulatory requirements. It also does not exclude or limit any responsibility of Destined for Distinction that cannot lawfully be excluded, including responsibilities relating to the Platform, administration, billing, privacy or information in its custody or control.
Your Relationship with Destined for Distinction and the Practitioner. When you arrange services through the Platform, Destined for Distinction provides access to the practice, scheduling, billing and other administrative support, while the selected Practitioner is responsible for providing the direct professional service. For Psychotherapy Services, you enter into a client-therapist relationship with the selected Therapist. For Coaching Services, you enter into a client-coach relationship with the selected Coach. Before services begin, you may also receive service-specific consent, privacy or practice documents explaining the nature of the relationship, who is responsible for your records, who may access them and how to request access or correction. Those documents supplement these Terms of Service.
Destined for Distinction does not guarantee the availability of any particular Practitioner at any particular time. We will make reasonable efforts to arrange an appointment, but do not guarantee that a consultation or session will be available within a particular time frame.
Information Tools:
The Platform provides access to various mental health, wellness and personal-development informational tools, including workshops, meetups and additional features and tools provided from time to time, as further described on the Platform (“Information Tools“). The Information Tools are available independently of services provided by Practitioners.
Unless expressly stated otherwise, Information Tools provide general educational information and do not constitute psychotherapy, coaching, mental health advice, diagnosis or treatment. If you submit information through an Information Tool, any information returned to you is general and is not a substitute for advice or services from an appropriately qualified professional.
Other Limitations:
The Content provided through the Platform, except for guidance communicated directly to you by a Practitioner within an established professional relationship, is not personalised professional advice. Content and Information Tools are not designed for you specifically. Each Practitioner is responsible for determining the appropriateness of the direct services they provide, subject to their professional obligations and the terms applicable to those services.
Geographic Application of the Platform
The Platform is made available for use in Canada only. By signing the Terms of Service you represent and warrant that you are and will be in Canada when using our Platform. If you access the Platform from outside Canada, you do so on your own initiative and are responsible for compliance with local laws.
Account Enrollment
To access the Services, you must first enroll to establish an individual user account (“Account“), by providing certain information. You agree that you will not create more than one Account, nor create an Account for anyone other than yourself without first receiving permission from the other person. In exchange for your use of the Service and, if applicable, in order for Practitioners to send notices to you, you agree to: (i) provide true, accurate, current and complete information about yourself as prompted by our Account enrollment form; and (ii) each time you log on, maintain and promptly update such Account information to keep it true, accurate, current and complete. If you provide any information that is untrue, inaccurate, not current or incomplete, or if Destined for Distinction has reasonable grounds to suspect that such Account information is untrue, inaccurate, not current or incomplete, Destined for Distinction reserves the right to terminate your account and refuse any future request(s) to use the Destined for Distinction Services. You shall at all times remain responsible for maintaining the confidentiality of your Account password and username (if any) and any other security information related to your Account. Destined for Distinction will not be liable for any loss that you incur as a result of someone else accessing and using your Account, either with or without your knowledge.
Extended Health Insurance
In addition to the registration described above, access to eligible Psychotherapy Services through an Employer-sponsored benefit plan or other extended insurance plan may require you to provide additional registration information. When applicable, your employer or the employer of the subscriber of your benefits will not be told that you or your family member are using the Services unless the information is shared by you, authorized by you or required as part of a pre-arranged program or by law. Destined for Distinction may communicate with your insurance provider on your behalf to determine eligibility or benefits where you authorize it to do so. BY ACCEPTING THESE TERMS OF SERVICE, YOU AUTHORIZE DESTINED FOR DISTINCTION TO CONTACT YOUR INSURANCE PROVIDER ON YOUR BEHALF AND AGREE TO PROVIDE THE INFORMATION REASONABLY REQUIRED BY YOUR INSURANCE COMPANY. YOU MAY WITHDRAW THIS AUTHORIZATION AT ANY TIME, SUBJECT TO ANY ACTION ALREADY TAKEN IN RELIANCE ON IT.
Coaching Services are separate from Psychotherapy Services and may not be eligible for reimbursement under an extended health insurance or employee benefit plan. You are responsible for confirming coverage directly with your insurer. Destined for Distinction and its Practitioners do not guarantee that any service, Practitioner, receipt or expense will be accepted or reimbursed by an insurer or third-party payor.
Information collected under these circumstances may include, but is not limited to:
- First Name
- Last Name
- Date of Birth
- Phone number
- Relationship with claimant (yourself, or the spouse, domestic partner, or dependent of an employee in certain programs)
- Employer’s name
Destined for Distinction may request additional information from time to time.
Payment
Payments made through the Platform may be used to compensate the Practitioner who provides the direct service and Destined for Distinction for practice access, scheduling, billing, administrative support, technology, overhead and transaction costs.
A Practitioner may be paid as an independent contractor for the direct Psychotherapy Services or Coaching Services provided to you. The internal compensation arrangement between Destined for Distinction and the Practitioner does not change the fees you have agreed to pay or your professional relationship with the Practitioner. You agree to pay all fees and charges associated with your Account on a timely basis in accordance with the fee schedule and the terms and rates published by Destined for Distinction from time to time. The full amount of fees and charges, including applicable taxes and late or cancellation fees, may be charged to your credit card or debit card after each session or when otherwise due. You agree to maintain valid payment information in your Account. By providing payment information, you authorize Destined for Distinction and its payment processor to charge the applicable fees in accordance with the fee schedule in place at the time.
Where applicable, receipts for eligible Psychotherapy Services will identify the Practitioner and service information required for you to submit a claim. A receipt does not guarantee reimbursement. Receipts for Coaching Services are not psychotherapy or healthcare receipts and should be submitted to an insurer only if the insurer confirms that the Coaching Service is covered.
If you access eligible Psychotherapy Services through Extended Health Insurance, an Employer-sponsored benefit plan or another insurance-backed plan and direct billing is available, payment may be arranged through a third-party payor that administers or insures the benefit program. You remain responsible for any co-payment, deductible, denied claim, amount exceeding your coverage or additional service not paid by the third-party payor.
Intellectual Property
All of the content available on or through the Service is the property of Destined for Distinction, and is protected by copyright, trademark, patent, trade secret and other intellectual property law. You agree not to reproduce, retransmit, distribute, disseminate, sell, publish, broadcast, or circulate the content received through the Service to any third party. All software and accompanying documentation made available for download from the Service is the copyrighted work of Destined for Distinction.
Subject to the terms of this Agreement, Destined for Distinction hereby grants you a limited, revocable, non-transferable and non-exclusive license to use the software, network facilities, content and documentation on and in the Service to the extent, and only to the extent, necessary to access and use the Service.
The license granted herein does not permit you to, and you agree not to: (i) modify, translate, reverse engineer, disassemble, decompile or create derivative works of the Service or allow a third party, whether directly or indirectly (including, but not limited to the direct or indirect use of wizards, agents, bots, or other utilities), to modify, translate, reverse engineer, disassemble, decompile or create derivative works of the Service; or (ii) transfer, distribute, sell, lease, rent, disclose or provide access to the Service to any third party or use the Service to provide service bureau, time sharing or other services to third parties.
Third Party Hyperlinks and Websites
The Platform may provide links (including, but not limited to, a hyperlink, button or referral device of any kind) to third party websites. These links are provided for your convenience only. The appearance of a link does not constitute an endorsement, recommendation or certification by Destined for Distinction. Destined for Distinction does not endorse the information contained on any third-party websites or guarantee their quality, accuracy, reliability, completeness, currency, timeliness, non-infringement, merchantability or fitness for any purpose. The content in any linked website is not under Destined for Distinction’s control, and Destined for Distinction is not responsible for the content of any linked third-party websites or advertisements. If you choose to access any such websites, you do so entirely at your own risk.
Disclaimers
EXCEPT AS EXPRESSLY OTHERWISE PROVIDED IN THE AGREEMENT, DESTINED FOR DISTINCTION MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND TO YOU.
ACCESS TO THE SERVICE AND THE INFORMATION CONTAINED THEREIN IS PROVIDED “AS IS” AND “AS AVAILABLE”, WITHOUT ANY WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMISSIBLE PURSUANT TO APPLICABLE LAW, DESTINED FOR DISTINCTION DISCLAIMS ALL WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OF TITLE, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT.
WITHOUT LIMITING THE FOREGOING, DESTINED FOR DISTINCTION DOES NOT WARRANT THAT ACCESS TO THE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE, OR THAT DEFECTS, IF ANY, WILL BE CORRECTED. YOU EXPRESSLY AGREE THAT YOUR USE OF THE SERVICE AND YOUR RELIANCE UPON ANY OF ITS CONTENTS IS AT YOUR SOLE RISK.
YOU SHALL BE SOLELY AND FULLY RESPONSIBLE FOR ANY DAMAGE TO THE SERVICE OR ANY COMPUTER SYSTEM, ANY LOSS OF DATA, OR ANY IMPROPER USE OR DISCLOSURE OF INFORMATION ON THE SERVICE CAUSED BY YOU OR ANY PERSON USING YOUR USERNAME OR ACCOUNT INFORMATION. DESTINED FOR DISTINCTION CANNOT AND DOES NOT ASSUME ANY RESPONSIBILITY FOR ANY LOSS, DAMAGES OR LIABILITIES ARISING FROM THE FAILURE OF ANY TELECOMMUNICATIONS INFRASTRUCTURE, OR THE INTERNET, OR FOR YOUR MISUSE OF ANY PROTECTED HEALTH INFORMATION, ADVICE, IDEAS, INFORMATION, INSTRUCTIONS OR GUIDELINES ACCESSED THROUGH THE SERVICE.
DESTINED FOR DISTINCTION IS NOT RESPONSIBLE FOR COMPLYING WITH LAWS OUTSIDE OF CANADA GOVERNING ACCESS TO OUR PLATFORM SERVICES.
THE FOREGOING DOES NOT AFFECT ANY WARRANTIES WHICH CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.
Limitations of Liability
IN THE EVENT OF ANY PROBLEM WITH THE SERVICE OR ANY OF ITS CONTENT, YOU AGREE THAT YOUR SOLE REMEDY IS TO CEASE USING THE SERVICE. UNDER NO CIRCUMSTANCES SHALL DESTINED FOR DISTINCTION, ANY DESTINED FOR DISTINCTION LICENSOR OR SUPPLIER, OR ANY THIRD PARTY WHO PROMOTES THE SERVICE OR PROVIDES YOU WITH A LINK TO THE SERVICE BE LIABLE IN ANY WAY FOR YOUR USE OF THE SERVICE OR ANY OF ITS CONTENT, INCLUDING, BUT NOT LIMITED TO, ANY ERRORS OR OMISSIONS IN ANY CONTENT, ANY INFRINGEMENT BY ANY CONTENT OF THE INTELLECTUAL PROPERTY RIGHTS OR OTHER RIGHTS OF THIRD PARTIES, OR FOR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF ANY CONTENT.
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, DESTINED FOR DISTINCTION, ITS LICENSORS, SUPPLIERS, PRACTITIONERS AND ANY THIRD PARTY THAT PROMOTES THE SERVICE OR PROVIDES A LINK TO THE SERVICE WILL NOT BE LIABLE FOR PUNITIVE, EXEMPLARY, CONSEQUENTIAL, INCIDENTAL, INDIRECT OR SPECIAL DAMAGES, INCLUDING LOST PROFITS, BUSINESS INTERRUPTION OR LOSS OF PROGRAMS OR DATA, ARISING FROM OR IN CONNECTION WITH YOUR USE OF THE SERVICE, WHETHER UNDER A THEORY OF BREACH OF CONTRACT, NEGLIGENCE, STRICT LIABILITY, MALPRACTICE OR OTHERWISE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NOTHING IN THESE TERMS EXCLUDES OR LIMITS LIABILITY THAT CANNOT LAWFULLY BE EXCLUDED OR LIMITED, OR A PRACTITIONER’S PROFESSIONAL RESPONSIBILITY FOR THE DIRECT SERVICES THEY PROVIDE.
Termination
Destined for Distinction may immediately terminate or suspend these Terms of Service, or cease providing the Platform and Platform Services, at any time: (i) if you do not comply with these Terms of Service; (ii) if necessary to prevent threats to the privacy, security or integrity of your data or the data of any other user(s); (iii) upon termination of the agreement between Destined for Distinction and the third-party payor; (iv) to comply with any applicable law or court order; and/or (v) for any reason, including events not in our control.
Either you or Destined for Distinction may terminate these Terms of Service at any time.
If Psychotherapy Services end, the identified health information custodian will retain clinical records in accordance with applicable law and the standards of the Therapist’s regulatory college. For Registered Psychotherapists in Ontario who are custodians of the clinical record, records are retained for at least 10 years from the last interaction with the client or for 10 years from the client’s 18th birthday, whichever is later. Coaching records and administrative records will be retained in accordance with the Privacy Policy, applicable law and any service-specific agreement.
Appointment Cancellations
Cancellation fees will apply if your appointment is cancelled within 24 hours of your scheduled appointment. (This includes “no-show”)
Privacy
Destined for Distinction collects and uses your Personal Information in accordance with these Terms of Service and the Privacy Policy.
By accessing or using Destined for Distinction Services, you understand that your information will be handled in accordance with Destined for Distinction’s Privacy Policy, these Terms of Service and applicable privacy law. Personal Health Information connected with Psychotherapy Services will also be handled in accordance with Ontario’s Personal Health Information Protection Act, 2004 (“PHIPA“), where applicable, and the information practices of the identified health information custodian. Other Personal Information, including information connected with Coaching Services, will be handled under the privacy laws applicable in the circumstances, which may include the Personal Information Protection and Electronic Documents Act, SC 2000, c 5 (“PIPEDA“).
If you do not want us to collect, use or disclose your Personal Information or Personal Health Information in the ways identified in the Agreement, you may choose not to use Destined for Distinction.
Consent
When you access or use our Services, you consent to the collection, use, disclosure and storage of your Personal Information and, where applicable, Personal Health Information in accordance with these Terms of Service, the Privacy Policy and applicable law. Consent to Psychotherapy Services or Coaching Services may also be addressed in service-specific documents provided before services begin.
You can withdraw consent by contacting Destined for Distinction in writing by email, subject to legal or professional requirements and any collection, use or disclosure already authorized or required by law. Withdrawing consent may affect our ability or a Practitioner’s ability to continue providing Services.
Access, Corrections, and Accuracy of your Personal Information
You can request access to or correction of your Personal Information by contacting us at welcome@destinedfordistinction.com. Requests relating to a psychotherapy clinical record may be directed to the identified health information custodian or handled in accordance with that custodian’s information practices.
We rely on you to keep your Personal Information up-to-date and accurate so that we can serve you.
Disputes
Any controversy, dispute or claim arising out of, relating to, or in connection with this Agreement or any breach thereof, including any question regarding its existence, validity, or termination (the “Dispute“), shall be resolved as follows:
The Dispute shall be resolved expeditiously and in good faith by negotiation between the parties within twenty (20) days of either party receiving notice of dispute via email (either through the email provided to Destined for Distinction or welcome@destinedfordistinction.com) from the other party (the “Negotiation Period“).
Should the parties fail to resolve any Dispute within the Negotiation Period, the Dispute shall, where permitted by applicable law and agreed or otherwise enforceable, be resolved by arbitration. The following provisions shall govern any arbitration hereunder: (a) The legal seat of arbitration shall be in Ontario; (b) The place of the arbitration shall be in Toronto, Ontario; (c) There shall be one arbitrator agreed to by the parties within twenty (20) days of receipt by the respondent of the request for arbitration, or in default thereof, appointed by the ADR Institute of Canada, Inc. in accordance with its Arbitration Rules; (d) The language of the arbitration and award shall be English; (e) the allocation of arbitration fees, facility fees and legal costs shall be determined by applicable law, the arbitration rules and any valid agreement between the parties; and (f) any decision of the arbitrator shall be final and binding to the extent permitted by applicable law. Nothing in this section prevents a consumer from exercising a right to commence an action or pursue another remedy that cannot be waived under applicable consumer protection legislation.
General Provisions
The Agreement shall be governed by and construed in accordance with the laws of the Province of Ontario, Canada and the federal laws of Canada applicable therein. Subject to any non-waivable rights under applicable law, the Parties submit and attorn to the jurisdiction of the courts in Toronto, Ontario.
The Agreement is the entire and exclusive agreement between Destined for Distinction and you regarding the Service, and the Agreement supersedes and replaces any prior agreements between Destined for Distinction and you regarding the Service, except that the Agreement may be supplemented by the terms of any Special Offer we may make to you from time to time.
You shall not assign or otherwise transfer the Agreement or any of its rights or obligations hereunder to any third party without our prior written consent, which consent is within our sole discretion. No assignment or delegation by you shall relieve or release you from any of your obligations under the Agreement. Subject to the foregoing, the Agreement shall be binding upon, inure to the benefit of, and be enforceable by each of the Parties and their respective successors and permitted assigns.
Nothing in the Agreement shall constitute a partnership or joint venture between you and the Company.
If a particular provision of the Agreement is held to be invalid by a court of competent jurisdiction, the provision shall be deemed severed from the Agreement and shall not affect the validity of the Agreement as a whole.
Contact
If you have any concern, question, or complaint regarding the Agreement, please contact us at: welcome@destinedfordistinction.com
The current Agreement was last updated on August 9, 2026.